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Contact mail: pmi@pie.nl

Knowledge database / frequently asked questions (FAQ)

Software
1. What are the system requirements to run CAAS and 3mensio?
    Please find the system requirements here.
 
2. Which is the most current released version?
    Please find the overview here.
 
Licensing
3. How can I get a trial license?

    Please fill in the contact form and check the trial license button.

4. How do I activate the (trial) license?
    Please follow the instructions in the e-mail you have received from us and make sure the computer is connected to internet.

    In short: Please fill in the 19 digit product key in the License Activation Wizard.

5. How can I transfer a license from one computer to another?
    Please follow the instructions here.
 
Import
6. How do I receive images from my X-ray system and PACS?
    For CAAS Workstation and CAAS A-Valve, use the (build in) tool CAAS DICOM Connect.
    For 3mensio Workstation, CAAS MR Solutions and CAAS Qardia, use the connectivity options in the studylist.
 
Support
7. How do I get technical support?

    Please use the contact information on this page.

8. How do I generate a system report?
    Please find the instructions here
 
PMI Academy
9. Where can I find more detailed information about workflows and processes?
    Please visit our Academy FAQ page, where additional questions are answered in detail.